top of page

Privacy Policy

Last updated: October 2025

 

At Avaru, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our digital therapeutics applications, or interact with our services

1. Who We Are

Avaru is a provider of immersive digital therapeutics designed to reduce stress, anxiety, and pain for patients and healthcare professionals.
Company name: Avaru Health SL
Email: katrina@avaruhealth.io

 Registered Address: Rambla de Pau Barcelona 08800

2. Data We Collect

We may collect the following categories of data:

  • Personal identification information: Name, email address, contact details.
     

  • Professional information: Role, hospital or healthcare institution (if applicable).
     

  • Technical data: IP address, browser type, device information, and usage statistics via cookies.
     

  • Communication data: When you contact us via forms, email, or other means.
     

If you are a patient, we never collect or process medical data directly without the explicit involvement of your healthcare provider and appropriate consent.

3. How We Use Your Data

We use your personal data to:

  • Provide, improve, and personalize our services and digital therapeutic content.
     

  • Respond to your inquiries and provide support.
     

  • Manage business relationships with hospitals, clinics, and partners.
     

  • Conduct research and analysis (always anonymized).
     

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Your consent (for newsletter sign-ups or cookies).
     

  • Contractual necessity (to deliver our services).
     

  • Legitimate interests (to improve our offerings and website).
     

  • Legal obligations (to comply with applicable laws).

5. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law.

6. Data Sharing

We do not sell or rent your personal data.
We may share limited data with:

  • Service providers who support our website or software (under strict confidentiality agreements).
     

  • Healthcare institutions as part of clinical collaborations.
     

  • Legal or regulatory bodies where required by law.

7. Your Rights

Under GDPR and relevant data protection laws, you have the right to:

  • Access, correct, or delete your data.
     

  • Withdraw consent at any time.
     

  • Object to processing or request restriction.
     

  • Request data portability.
    To exercise your rights, contact us at [insert email].

8. Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure.

​

9. International Data Transfers

If we transfer data outside the EU/EEA, we ensure it is protected under standard contractual clauses or equivalent safeguards.

​

10. Updates to This Policy

We may update this policy periodically. Any significant changes will be communicated on this page.

bottom of page